Shipping & Delivery

We currently ship to the European Union, Great Britain, Switzerland, USA, Canada, Australia, Japan and China.

Shipping to islands is currently excluded.

All orders placed Monday through Friday will be processed and dispatched within 1-2 business days from conclusion of contract. All dispatch costs are inclusive of legally applicable VAT.
Orders placed on Saturday or Sunday will begin processing on the following Monday. Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

A DHL tracking ID is provided via mail for all orders.

EU-Orders
Free DHL Standard shipping on all orders placed within the EU.
DHL Express shipping is available at own expense.
Once an EU-order leaves our warehouse, it is typically delivered within 2-5 business days via DHL Standard, depending on your location.

Non-EU Orders
Shipping costs for Non-EU orders vary and are displayed at check out. Non-EU orders are eligible for shipping via DHL Standard and DHL Express. Once a Non-EU order leaves our warehouse, it is typically delivered within 7- 14 business days via DHL Standard while DHL Express shipping typically takes 2-5 business days, depending on your location and customs.

Please note that for Non-EU orders additional duties and taxes may apply upon import.

See Duties & Taxes for more.

Once an order leaves our warehouse, YAEL is not responsible for, nor does it have control over, any delays caused by the shipper or customs.

Accepted Payment options

  • Payment via Credit Card
  • Payment via Google Pay
  • Payment via Apple Pay
  • Payment via PayPal
  • Payment via PayPal Express 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.