Please note that for orders placed outside the European Union, additional customs duties, taxes or import fees may apply upon delivery. Deliveries to non-EU countries are classified as tax-free export shipments in accordance with the German Value Added Tax Act (§ 4 no. 1a UStG). As the legal importer, the customer is solely responsible for any duties, taxes or import fees imposed by the destination country. These charges are not included in the product price or shipping fee.

Once your order is shipped, the carrier will bill you directly for any applicable import duties, customs charges, and local sales taxes based on your country’s regulations. Unfortunately, we are unable to estimate these costs in advance, as they vary by country and local regulations. We recommend contacting your local customs office prior to placing an order to get an accurate overview of potential charges.

If a package is refused or undeliverable due to the customer's decision not to pay the applicable import duties or taxes, we regret that no refund or reshipment can be issued.